Moxy Web Studio / Client help / Connect your domain

Moxy Web Studio · Client guide

Connect your domain at Cloudflare

If your domain's DNS is on Cloudflare, there is one setting that matters more than any other: both records must be DNS only (the grey cloud), not Proxied (the orange cloud).

Watch it first

41 seconds, with narration. The steps below say the same thing in writing.

Your changes

For yourdomain.com, at Cloudflare:

TypeNameValueWhat it does
A@2.25.245.213your domain points at your new site
CNAMEwwwyourdomain.compoints www at your domain
AAAA@, wwwdeleteold IPv6 records point at your old host

Email records (MX, TXT) stay exactly as they are. We never need your password.

  • Take a screenshot of your records before you change anything. If something goes wrong, you can put them back.
  • Your new site is already live on its temporary address, so there is no rush and no downtime.
STEP 1

Open your DNS records

  1. Sign in at dash.cloudflare.com. You land on Account home with your domains.
  2. Select your domain (yourdomain.com).
  3. In the left sidebar select DNS, then Records.
Cloudflare: Account home, your domain, DNS, Recordsdash.cloudflare.com1Sign indash.cloudflare.com2Account homeyour domains3Click your domainlarkspurvane.com4DNSleft sidebar5Recordsthe DNS records table
Account home → your domain → DNS → Records. Enlarge
STEP 2

Point your domain at us, DNS only

  1. Find the A record whose Name is your domain and select Edit. (No A record? Select Add record, Type A, Name @.)
  2. Set IPv4 address to 2.25.245.213.
  3. Switch Proxy status off so the cloud turns grey and it reads DNS only.
  4. Select Save.
  5. Any other A record for your domain: Edit → Delete → Delete.

Why the grey cloud? An orange cloud makes Cloudflare answer instead of our server. Your site can't go live and we can't see your change. If even one A record on the name stays orange, Cloudflare treats them all as proxied.

Cloudflare edit form: switch Proxy status to DNS only (grey cloud), then Savedash.cloudflare.com · DNS · RecordsEdit recordTypeAName@IPv4 address2.25.245.213Proxy statusDNS only1TTLAutoCancelSaveDeleteOrange cloud = Proxied: hides our server, the site can't go live.Grey cloud = DNS only: what we need, on both records.
Edit form: IPv4 address, then Proxy status switched off (DNS only), then Save. Enlarge
STEP 3

Set www and remove the old IPv6 records

  1. If www is an A or AAAA record, delete it first (Edit → Delete). Cloudflare won't add a CNAME next to it.
  2. Select Add record: Type CNAME, Name www, Target yourdomain.com (type the domain, not @), Proxy status DNS only, then Save. If a www CNAME already exists, edit it instead.
  3. Delete every AAAA record for your domain and www.

Leave MX and TXT records alone. Page Rules, Redirect Rules and Workers routes only act on proxied (orange) records, so once both records are grey they stop applying.

Cloudflare DNS Records: both records DNS only (grey cloud), delete the AAAAdash.cloudflare.com · DNS · RecordsDNS management for larkspurvane.comSearch DNS recordsAdd recordTYPENAMECONTENTPROXY STATUSTTLAlarkspurvane.com2.25.245.213DNS onlyAutoEdit1CNAMEwwwlarkspurvane.comDNS onlyAutoEdit2AAAAlarkspurvane.com2001:db8::10ProxiedAutoEdit3MXlarkspurvane.comyour email providerDNS onlyAutoEditKEEP
When you're done: A and www CNAME both DNS only (1, 2), no AAAA (3), email untouched. Enlarge

After you save

  • Usually about 5 minutes (Cloudflare's Auto TTL); a computer's own cache can take longer.
  • We check every hour and email you the moment your site is live on your domain. The secure certificate (the padlock) is set up automatically.
  • Want to look yourself? Use the domain checker.
  • If something is in the way (an old record, a setting), we email you once with the exact fix.

Stuck?