Moxy Web Studio / Client help / Connect your domain

Moxy Web Studio · Client guide

Connect your domain at SiteGround

If your domain uses SiteGround's nameservers, you change records in Site Tools. SiteGround has no undo button for DNS, so take a screenshot of your records before you start.

Watch it first

40 seconds, with narration. The steps below say the same thing in writing.

Your changes

For yourdomain.com, at SiteGround:

TypeNameValueWhat it does
A@2.25.245.213your domain points at your new site
CNAMEwwwyourdomain.compoints www at your domain
AAAA@, wwwdeleteold IPv6 records point at your old host

Email records (MX, TXT) stay exactly as they are. We never need your password.

  • Take a screenshot of your records before you change anything. If something goes wrong, you can put them back.
  • Your new site is already live on its temporary address, so there is no rush and no downtime.
STEP 1

Open the DNS Zone Editor

  1. Sign in to the Client Area, select Websites, then Site Tools next to your site.
  2. In the left sidebar select Domain, then DNS Zone Editor.
  3. Take a screenshot of the Manage DNS Records list.

An orange ACTIVE CDN box? SiteGround's CDN locks the A and AAAA records. Select MANAGE CDN (or Speed → CDN) and Deactivate it first.

SiteGround: if the CDN is active, deactivate it before editing the recordstools.siteground.com · Speed · CDNDNS Zone EditorACTIVE CDNThe A and AAAA records of this domain cannot be modified.MANAGE CDN1Speed › CDNCDN for larkspurvane.comDeactivate2If your DNS Zone Editor shows this box, turn the CDN off first.The domain goes back to plain records you can edit.
If the CDN is active: Manage CDN (1), Deactivate (2), then come back. Enlarge
STEP 2

Change the records

  1. In Manage DNS Records, find the A record for yourdomain.com and select the pencil. Enter 2.25.245.213 and Confirm.
  2. Delete any other A record for your domain, and every AAAA record for it and www: trash can → Confirm.
  3. If a www record exists, delete it (or edit a www CNAME so it resolves to your domain). Then in Create New Record choose the CNAME tab: Name www, Resolves to yourdomain.com, CREATE.

SiteGround email? If your MX records say "mail is hosted at mx10.antispam.mailspamprotection.com", your mailboxes are on SiteGround. Leave every MX and mail record alone and keep your SiteGround plan.

SiteGround DNS Zone Editor: CNAME www to your domain, pencil the A record, trash the AAAA, keep MXtools.siteground.com · DNS Zone EditorDashboardSiteSecuritySpeedWordPressDomainParked DomainsSubdomainsRedirectsDNS Zone Editor1DNS Zone EditorCreate New RecordAAAAACNAMEMXSRVTXTNamewww .larkspurvane.comTTL1 hourResolves tolarkspurvane.comCREATE2Manage DNS RecordsTYPENAMEVALUEAlarkspurvane.com.2.25.245.2133AAAAlarkspurvane.com.2001:db8::104MXlarkspurvane.com.mail is hosted at mx10...KEEP
DNS Zone Editor (1): CNAME www (2), pencil the A record (3), trash the AAAA (4), keep MX. Enlarge

After you save

  • SiteGround says changes can take up to 72 hours; most are much quicker.
  • We check every hour and email you the moment your site is live on your domain. The secure certificate (the padlock) is set up automatically.
  • Want to look yourself? Use the domain checker.
  • If something is in the way (an old record, a setting), we email you once with the exact fix.

Stuck?